Quality

By focusing on customer satisfaction, we strive to ... Design our products to meet the needs of our customers, control our processes using appropriate techniques, manufacture our products to be defect free, involve all employees in continuous improvement, deliver our products in a timely manner, and support them with quality customer service.

Our success will be measured by the ultimate judge, the customer.

• Conduct business so that environmental challenges are managed as an integral part of current and changing business strategies.
• Recognition that all Southco associates must be trained to perform their jobs in a safe and environmentally responsible manner.
• Commitment to the full compliance with applicable governmental requirements and Southco standards.
• Dedication to prevention of pollution and continuous improvement of our environmental management systems.
• Establishment of objectives and targets which consider environmental aspects and impacts as an integral part of our business decision-making process.